loyalty2

LOYALTY : WHAT IS IT REALLY?

Posted on Leave a commentPosted in Blogs

  Recently, a couple of weeks back , I had an opportunity to attend the “India Loyalty Conclave 2016” in Mumbai , India. A full day event packed with panel discussions, individual and company presentations. It was a good networking forum as well.   There were some interesting insights and experiences of how Loyalty is […]

whatcustomerwant1

LOYALTY : WHAT CUSTOMERS REALLY WANT?

Posted on Leave a commentPosted in Blogs

Small retail business too gather basic market research data like consumer and business information prior to introducing products in the market. Their business starts and takes up shape in few years and the business owner seems happy too. However, as time goes by, when the competition increases, with similar or superior products creeping in the […]

blog1image

LOYALTY: OBSERVE & LISTEN TO YOUR CUSTOMERS!

Posted on Leave a commentPosted in Blogs

Loyalty is not new for all and neither is it some kind of rocket science too! We have been hearing and reading about loyalty since long time. Through different ages, the understanding of loyalty has evolved and hence the businesses and organizations, both small and large, in their effort to understand their customers better, have […]